I am writing this from my seat in the main cabin on Virgin America’s VX321 from Fort Lauderdale to Los Angeles. The first leg of my journey home. I have seen mixed opinions of Virgin America, but my previous flight with them, shortly after they launched, was pleasant enough that I booked this business trip with them flying SFO – LAX – FLL (on a red eye), and the same route back.
Booking
I booked the flight on their website directly, and the process was simple, and the options for different cabins or other upgrades were clear. The one thing I would have liked would be a more detailed receipt breaking out the upgrades from the base price, though I suspect there as many, perhaps more, people who appreciate them being hidden for when they submit their expenses.
Check In
At the appropriate time an email arrived in my inbox with an invitation to check in. Tapping the button in the email took me straight to the online checkin page with all my details completed. Since I was flying with just one carry on bag, I chose the no bags express checkin option, and that was that. The next page had two buttons, one for each segment of my flight, to load my boarding passes into Passbook on my iPhone.
At The Airport