Electrify America

One of the included services the Taycan comes with is unlimited, free 30 minute sessions on Electrify America, the charging network that Volkswagen are building as part of their retribution for dieselgate. As early Tesla Model S and X owners will attest to, free rapid charging makes road trips even better. Half an hour on a 150kW charger should be enough to get the car back up to 80% in most cases. On a 350kW charger, if you can find one, it will be more than you need.

Sounds great doesn’t it? Finally, a network to rival Tesla’s awesome super=charger network, backed by vehicle manufacturers so the experience with their cars will be as seamless as Tesla owners are used to: pull up, plug in and charge. And, yes, that really is how simple it is. We’ve rented a Tesla Model X twice now, once in the UK and once here in California. In both countries the experience was that simple. The navigation took us to the charger location, we plugged in (after a short wait on a couple of occasions) and that was it. No cards, no apps. Just plug in & charge.

Continue reading

Ongoing Pebble Issues


Update: Check out my more recent update on my Pebble experiences too.

Anybody following along here will know that I have been having intermittent connection issues, as well as bluetooth audio interference issues, with my Pebble smartwatch. But more than that, I have been having issues with their customer support. Not to mention having their Chief Evangelist accuse me of whining, and then block me on Twitter. Great way to treat your customers. Guess she doesn’t want to actually hear from real users. 

On October 17, I was given this answer by one of their support folks:

We well received your logs, and will review them thoroughly and have a reply by Tuesday. Thanks for your patience.

That was a Friday. By the next Friday, October 24, I had still heard nothing other than another canned response on a different case number because I submitted more logs through their app and it generates a new case each time suggesting I upgrade to iOS 8.1 (which I had already done, and which has made no difference).

Continue reading