Electrify America Thoughts

Palm Desert Electrify America Chargers

When making long trips in an EV, plentiful, reliable, fast charging locations are essential. Electrify America has done a good job of installing fast (150KW and 350KW units) in lots of locations, but the reliability is simply not there today.

Before getting to my thoughts on the state of Electrify America, I will recount our recent experiences. Also, I am restricting this to Electrify America for now for two reasons: firstly, they are the network that provides the Taycan’s included charging service, and secondly, they are the network with the most 350 KW charging units. We have used ChargePoint for a long time with our previous EV, and once with the Taycan too, and while I have never experienced serious problems with their network, the DC chargers they have deployed in most locations seem to be 50 KW units.

I should also note that Electrify America did reach out to me on Twitter and arrange to call me to talk about the experiences we had on this trip. In general, Electrify America support personnel are great, and will do everything they can to make it work, but, much like the Porsche Connect support team, they have very limited tools at their disposal to diagnose issues or resolve problems. Most of the time, the best they have been able to offer is to pass the message on to maintenance to get the charger looked at.

Our recent trip down to SoCal and back highlighted just how much the reliability matters, and how far from achieving it we are. The round trip was just over 1,000 miles, so we needed several charging stops (we also had no charging facilities at our destination, so we needed a charge while there to prep for the return journey). We left Alameda with 100% state of charge; enough to make it to the charger at Walmart in Tulare, about 220 miles away.

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